Escape Room
What if I need to Cancel?
Rentals are fully refundable up to 2 weeks before your event. Cancellations with less than 2 weeks notice but more than 48 hour noticed will be assessed a $100 cancellation fee. Any cancellations with less than 48 hours noticed will be charged 50%
Can I extend my rental?
What if there is inclement weather?
Inclement weather should not affect any indoor venues. Our tents are made of strong canvas and can withstand most rain and wind if your event is outdoors. If your event is however rescheduled to a "rain date" we will do our best to accommodate your new date with no additional charge. Snow, Ice or hurricane type winds may make travel and /or set up dangerous so we do reserve the right to cancel if we feel it is necessary. In that case you would be refunded 100% including any deposits made.
Are these appropriate for children?
What areas do you serve?
We travel 30 miles of 19804 zip code (60 mile total round trip) for mobile tent services and 10 miles (20 mile total roundtrip) of 19804 for escape boxes. For tent rentals of 5 hours or more we will travel up to 40 miles of 19804. For any additional mile (2 mile round trip) there is a $3 per mile additional fee.
How many people can I have in a group?
Sure! On occasion there may be a booking for your theme after your event and in that case we unfortunately would not be able to.
Yes! Some themes they may find scary such as Infection but there are no scare tactics used in any of our escape rooms.
That varies depending on the length of the game. Our tents can fit up to 8 people comfortably; but a fifteen minute game does not include enough puzzles to make 8 people all feel engaged and therefore not all of your guests would find it as exciting. We suggest 4-6 people for the 15 minute games, 6 people for 30 minute games and 6-8 people for 60 minute games.
How much rental time will I need for 100 people?
Are there any Delivery Fees?
Do I need a power source?
That varies greatly depending upon which game you chose (15, 30 or 60 min) and if you think all 100 guests will want to participate. Remember that some groups will take longer and others less. There is also a few minutes in between to introduce, answer ques and reset that has to be accounted for. Please see our planning page to assist you in estimating your specific needs.
Nope! We keep it simple - hourly cost and that's it! We do add a mileage fee for extended distances. Check out the "What areas do you serve?" question in this section for further details on that.
In the event that your venue is outside away from a power source we do have a generator that we can use if needed.
Tents
How big is the tent?
Will we actually be locked inside the tent?
Can we bring food/drinks into the tent?
Our tents are 13 foot by 13 foot (L x W). The height can be adjustd. We ask for a 14 x 14 foot clearance to set up the tent.
No. Most escape rooms require a task to be completed vs unlocking a door. We do have a "door" that we zipper to close just to make for a more immersive experience for those inside. The zipper can be left fully or partially open if the group feels more comfortable that way.
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For safety reasons, we do not allow any food or drinks inside the tents. To maintain the safety of all players and staff involved, we reserve the right to turn away any players who we believe to be under the influence of either drugs or alcohol.
Is the Tent temperature controlled?
How late do you rent?
Can you set up on cement?
We have a cooling and heating unit we can utilize if needed to make the temperature in tent more comfortable.
The earliest we will be available to start is 8am. We will be there earlier than that to set up. the latest we will rent is 10pm. We will need additional time to pack up.
It is most ideal for us to have ground we can stake into. While weights can hold down the tent legs, stakes help to hold the sides taught and prevent them from blowing in and out. It can be very distracting and ruin the experience. Please contact us and we will be happy to see what we can work out.
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Boxes
What if I have questions after you drop off our game?
What if we break something!
We are just a text or phone call away! We strive to make your rental as fun and simple as possible but even the best plans and instructions aren't perfect for everyone. Please don't struggle we want you and your guests to enjoy your experience.
These boxes are built tough. We ask that you try to set up on a sturdy surface out of the way of food and drinks and you should be fine. Some pieces may be misplaced or accidentally put in a pocket so we do ask that you follow the reset guide to make sure every lock is secured and every puzzle piece is accounted for.
Can kids play?
Absolutely! Kids as young as 3 love to help with pushing buttons and opening boxes. It's a great addition to a kids or teens sleep over or birthday party where they can all work together and feel like winners! These stimulate the minds of everyone young and old.
What is the latest you will drop off?
The earliest we will be avilable to drop off a game is 8am the latest we will drop off is 7pm. The latest we will pick up is 9pm. If you feel you will need a later rental look at our overnight rental option.
Lawn Entertainment
Where do you rent to?
What if I have to cancel?
Can I adjust rental time?
We are based out of Delaware and service MD, PA, and NJ. For lawn games we will deliver and pickup free of charge within a 20 mile radius of zip code 19804. A separate fee of $3 per mile will be charged for distances outside of that radius. Please note this is for lawn entertainment only.
For Lawn Entertainment rentals we allow free cancellation with at least a 24 hour notice. Any cancellations with less than a 24 hour notice will be assesses a $10 fee per game, or a $20 fee for a 3 pack rental.
Our rentals are for a full day and night of fun. We can arrange delivery and pick up anytime between 9am and 11pm. We typically work this out before the day of your event. If plans change and you need a differnet time please contact us and we will make every attempt to accomodate your request.
Can I change the game I picked?
My dog chewed a piece of the game!
Sure! As long as we have the game you want available you can switch. Please contact us and we will make every attempt to accomodate your request.
Pets are family too! We want you to enjoy playing the games without being overly anxious that fido will steal a golf ball or your little nephew hides a bean bag. We expect some wear and tear, and at times a missing piece. But if a game is stolen or broken beyond the ability to be rented a $200 fee will be charged.
Gel Ball Battle Royale
What if I need to Cancel?
What if there is inclement weather?
What areas do you serve?
Rentals are fully refundable up to 2 weeks before your event. Cancellations with less than 2 weeks notice but more than 48 hour noticed will be assessed a $100 cancellation fee. Any cancellations with less than 48 hours noticed will be charged 50%
In the event of rain or other reasonable adverse weather we will offer a full refund. Depending on your space we may be able to offer other accomodations such as our Gel Ball Shooting Gallery, our Escape Rooms, or Escape Boxes. If you have a "rain date" we will do our best to accommodate your new date with no additional charge. Rain or hurricane type winds may make travel and /or set up dangerous so we do reserve the right to cancel if we feel it is necessary. In that case you would be refunded 100%.
We are based out of Delaware and service MD, PA, and NJ. For Gel Ball Battle Royale we will deliver and pickup free of charge within a 30 mile radius of zip code 19804. A separate fee of $3 per mile will be charged for distances outside of that radius. Please note this is for Gel Ball Battle Royale only.
Does this hurt?
The small 8mm water based ammo does have a light sting. This is just enough to spark the adrenaline needed to keep the game exciting. Some people may find small red marks on there skin depending on how close the range is that they were hit. These marks should be gone within 24 hours. Helmets with face shield are provided to protect eyes and ears during play.
What age can play?
We advise ages 5 and older should be fine to play. This will be left to the discretion of the host or parents. The host is required to sign a "hold harmless agreement" so we will uphold any restrictions they prefer. Typically skirmishes are divided into 2 teams with red or black helmets. We have 2 blue helmets that can be used for participants that would like to play, but should not be targeted. This could be a younger child, someone with sensory issues, or an older relative who may not be as quick. While this does not guarantee they wont be hit, it can help ensure everyone has an opportunity to play.
How much space do I need
This depends on a few things. First is how many guests. We have equipment to accomodate two teams of 5. This number of players plus inflatable barricades would require a larger space of at least 20 x40 ft. Younger children, fewer competitiors at one time and less barricades would require less space. We can assist you in creating the perfect set-up for your space. If you are worried your space may be too small check out our Gel Ball Royale Shooting Gallery. That can be set up in a 10 x 10 ft space.
The party is outside. I'm worried my other guests might get hurt.
Do the orbi balls stain?
We have easy to inflate walls with a large mesh center. They are ten feet tall and be customized to varying lengths. We find most parties only need a divide to keep stray bullets from hitting the barbeque area. We can offer a full 40ft by 20 ft perrimeter as well. There is no extra cost for peace of mind.
Foam Festivities
What if I need to Cancel?
Rentals are fully refundable up to 2 weeks before your event. Cancellations with less than 2 weeks notice but more than 48 hour noticed will be assessed a $100 cancellation fee. Any cancellations with less than 48 hours noticed will be charged 50%
What if there is inclement Weather?
What areas do you serve?
In the event of rain or other reasonable adverse weather we will offer a full refund. Depending on your space we may be able to offer other accomodations such as our Gel Ball Shooting Gallery, our Escape Rooms, or Escape Boxes. If you have a "rain date" we will do our best to accommodate your new date with no additional charge. Rain or hurricane type winds may make travel and /or set up dangerous so we do reserve the right to cancel if we feel it is necessary. In that case you would be refunded 100%.
We are based out of Delaware and service MD, PA, and NJ. For Gel Ball Battle Royale we will deliver and pickup free of charge within a 30 mile radius of zip code 19804. A separate fee of $3 per mile will be charged for distances outside of that radius. Please note this is for Gel Ball Battle Royale only.
Will this kill my grass?
No. Spray the area with water or simply let it go away on it's own. It's bubbles. Bubbles are composed of more than 99% water and the other less than 1% is the foam powder surfactant blend solution which is environmentally friendly.
What is the soap made out of?
The powder solution is a surfactant blend. Surfactant is strictly a foaming agent you find in your shampoo, shaving cream, toothpaste, and bubble bath. The difference is there aren’t any additives for cleaning or scent. The solution contains no dyes and doesn’t cause harm to eyes, skin or the environment.
Dumper vs Cannon?
Either is a great option! Smaller children love swimming under the waterfall of foam that cascades from the mesh dumper option. More timid guests can play along the outskirts until they are ready to commit to going all in. The cannon covers a larger area and creates a higher volume. Its asthetics make it funner for larger parties or teens. The cannon requires a denser foam which attributes to the differnce in price.
Will this Stain?
No. The foam contains no dyes. There are dye additives that can be used to make the foam a desired color. The manufacturers that produce these dyes warn there can be staining. Because of this we do not offer dye options. We do offer a light package for evening rentals. Colored and UV lights create the same effect as colored or glow foam without the risk of ruining any lawn furniture.